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  • Embarrassingly poor customer service. After being rushed along and asked if we were "done" after every single item we ordered in the drive thru, we got home and the food was not only wrong, but also cold... like, refrigerator cold! I called and talked to the incredibly rude manager, Yamilet, who repeatedly interrupted me as I tried to explain the situation. She was not apologetic whatsoever and I couldn't even get more than 2 words in a row in before I finally gave up and we tossed our full order in the trash- with no refund, might I add. Not sure how Yamilet came to be a manager or if she even is one (since she also is the rude women who took our order,) but if she's the best woman for the job, Jack in the Box is in some serious trouble.
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