12:30 on a Tuesday afternoon. Frustrated from driving around looking for this place that is located inside the food court in the mall but relieved that I finally found it. Only to be told that a 10 piece chicken only order would take 20 minutes. Lunch hour and I am asked to wait 20 minutes. Not happening, I had to get back to the office. So many businesses and food establishments are guilty of not having inventory on hand. I left which equals no sale. Word of advice, know your business, know your clients, know your products, know your trends and key on them. Attention to the important items could have made this a positive review instead of a disappointing outing.