I'd like to give Consol a 5,, but there are some definite flaws. Perhaps not for every event, but for hockey games .... Overall the venue is great. Even in the upper bowl, there's pretty much not a bad seat.
The only real problem I see consistently is basically a design flaw more than anything. Whoever designed the seating didn't take into consideration the golden rule of live hockey ..... Wait for the play to stop to enter or leave the seating area.
The Igloo was great in this aspect. You could generally get to your seat during even a relatively short play stoppage.
Consol .... Not so much. The stairs leading to the seats are way to long and it creates a decent amount of disharmony during games. Unless you're in decent shape, you're not getting from an A, B, or C row to the walkway\vendors during your typical whistle to face off time frame.
Something to keep in mind if you want to go to the game and are elderly or have young-uns.
Aside from that, exorbitant food and drink prices would be my only other gripe.
Love the Pens, love the game, like the venue. I can live with the flaws. Actually ... Do I even have a choice?