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  • What a nightmare! A completely horrible experience! The staff here was very unprofessional and rude. Our guests had to wait for over an hour, most of them standing outside. We had visited the site four times, made several phone calls, and emailed them to ensure that we were clear. On our first visit, we were disappointed to find that the terrace photos on the web site are very deceiving. In reality, there is a huge parking lot across the street and the cars parked there appear in your wedding shots. We had been told repeatedly that the chapel next to the terrace is left open in case there was bad weather and we wanted to move the ceremony inside. My daughter and her fiance informed them the day before the ceremony that they were going to use the chapel instead of the terrace. However, when we arrived we were told that the chapel was in use and they would "have to" use the terrace. After a great deal of argument, frustration, and humiliation the ceremony took place in the chapel. The officiant rushed through so quickly that she completely omitted the giving away of the bride. Then to add insult to injury, when my daughter went to pick up her pictures the next day they made her sign a "revised" contract containing a clause waiving liability. If she didn't sign she couldn't get her pictures! What?!?!!?!? This could have been a dream wedding...they turned it into a nightmare!
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