For the most part I like this place. It's the closest burger joint to my house. The drive thru wait time typically varies from wow that was quick to holy crap i could've gone out of my car go to the bathroom inside come back and my order would still be in the process of being made. The burgers and chicken sandwiches are always solid (well, as far as fast food burgers go I suppose), I usually don't have the shakes and smoothies so I can't vouch for it that much.
Now my main problem is there's a dip in service at around the dinner hours. I've never had a problem with the afternoon to mid-afternoon staff but, as of writing this review, this is the second time the night staff has forgotten parts of my order (i.e. an actual burger or chicken sandwich), and they've never been big orders either. I'm not sure what happens but its frankly a bit annoying. It won't keep me from coming to this location yet but it's starting to get a bit frustrating.
tl;dr:
Food: 8 (as far as fast food goes)
Service: 9 (during afternoons), 6 (during nights)