If I could give 0 stars, I would. This place is a disgrace to Starbucks. There are generally 4 people working behind the counter and somehow it takes them 25 minutes to make my drink... there were 17 people behind me that got their drinks first and mine was just a Refresher! How hard is it to put the mix in and add ice? I watched the lady calling names look at my drink and ignore it whilst calling others drinks... I was getting so annoyed because I was almost late for class! I have never received my drink from this location in less than 10 minutes and to me, this is embarrassing for Starbucks. Fire everyone and start all over!