I always have a pleasant experience with this Nordstrom's. The service is pleasant and prompt, the selection is nice.
The service people are hit and miss. Sometimes, the Mac counter staff can seem a little bit aloof, so from time to time you have to wait for a while before you get helped, but one of the surrounding counters is quick to locate a person for you, but never rude. Only once have I been whisked into a purchase that I did not want because I was swiped to a cross-sale across the floor from the shoe department to the perfume department.
Looking back, that was a little unwanted, especially because they assumed a price level that was out of my league and next thing you know you are ringing up a 750 dollar perfume. Tsk tsk. However 9/10 your associate will be polite and helpful.