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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-10-29 00:00:00 (xsd:dateTime)
itemReviewed	PetSmart
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I've been coming here for 3 years, about every 4-6 weeks, to have both my dogs for a bath and brush. I am appalled by this evenings events. First, when I called earlier this week for appointments not one time was I told that on the weekends (their weekends are Friday-Sunday. Apparently, not a calendar weekend so beware) they up the prices. I've always taken them Monday's and Tuesday's so I would know nothing of this ever unless told upfront. I didn't find this out until I picked up my dogs. Both my dogs have high anxiety when it comes to travel so it's an ordeal. So when I paid we just left. BIG MISTAKE!!! When I got home to inspect my dogs the hair on their feet had not been clipped, which is included in the service I requested. When I called, the woman in the grooming tried to lie to me and tell me that it was an extra cost. I countered and told her she was lying and that it states on their website that it's included with no charge. So while she told me to hold on for a manager she didn't mute the phone before saying ever so rudely OMG SHES COMPLAINING!! Yeah I'm complaining. First you lie and then you want to get huffy?! While I appreciate the manager Char telling me that I can come anytime to have that done (which is why they're actually getting two stars from me) I don't even want to go back because I feel like their grooming department is unprofessional. The gentleman that did bathed my dogs was nice enough but I think perhaps a little inexperienced. I'm very disappointed. This is actually the second time in 6 mths I've had to go back and have their feet clipped.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	L

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