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  • Great customer service here. I ordered online, and asked for no cilantro, meaning in my rice, as I felt it was too overpowering combined with the cilantro in the salsa. My message of "no cilantro please" was apparently too vague, and a staff member actually called me to confirm. Unfortunately I was driving and couldn't answer the call. When I arrived at the restaurant to collect my food, I was informed that it wasn't ready, because they weren't sure if I wanted no cilantro at all, or just in the rice. Normally I'd be ticked if my food wasn't ready, but because they chose not to assume what I wanted and confirmed with me first, that means my food was exactly how I ordered it, and hot. Thumbs up from me.
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