Noble did our carpets a couple days prior. Fantastic job! After a couple days and the carpet drying, we still noticed the smell of urine from the dogs in the master. Called Gene and the next day (today), Ryan stopped by to spray it. We realized before Ryan got here that one of our dogs decided she didn't like clean carpets a left another spot for us in the master. Ryan was awesome and sprayed then told us if the spot doesn't lighten up and the odor dissipate, give them a call and they'll swing by with a portable and do a spot clean. This is customer service at its best. Above and beyond. If you need your floors cleaned, give them a call. You won't be disappointed!