I typically stay at this hotel 10 to 15 nights a year. That trend is over after this evening. The front staff is rude and ignores customers. They do not provide the service that you would expect at a Hilton property and treat you as though you are a disturbance to their day. I will not stay at this property ever again and I would highly advise you to spend your money more wisely elsewhere or you'll be treated like you matter. I will not stop staying in Hilton properties because I'm a diamond member but this property is definitely out of the question from this point on.