I must admit that I normally shop at Lowe's...but from time to time, I stop into this store if Lowe's is out of stock on an item I need.
I generally find the employees here to be friendly, but for me the layout and product placement in this store isn't intuitive.
I often have trouble finding items & usually have to ask for help to find what I am shopping for. The exception is plants & garden items... those are generally easy to find since they are in the outdoors section.