Sadly every time I come here, I wait. Today I didn't even get in. I feel like there are always people sitting around. When I do get in I feel like they do a great job, however I never have the same problem at the old town location. Neither location is convenient to where I live and so I tried to attack this onto another appointment I had an area. Too bad my brows look terrible and I still didn't get them done today despite waiting for more than half an hour.