My family of 7 just left this one at Concord Mills and I was very pleased with the service and attention to detail. Elena was so very sweet and patient with our 5 kids as we ordered during a busy Sunday afternoon. She helped us get more bang for our buck as it is Kids Eat Free Weekend. Food is always delicious. After the meal, we started leaving the restaurant and realized I left my baby's sippy cup. My oldest ran back in. Of course, then I realized I left my boxed meal that had mine and the baby's meal. Ran back in and their clean up staff is quick! The table was cleared and my take home box gone. Without a second thought Elena asked for my burger and the baby's corn dogs to be made again. I couldn't believe it, it was my fault for leaving the food behind but, she didn't want me to go home without my meal. It's service like this that makes me want to come again. She could have easily said "too bad, so sad" and been in the right but, she went above and beyond.
Thank you!