If I could give you a 0, I would. I called and made a reservation for 6 people at 7pm. We show up a few minutes before 7 and they tell us our table isn't quite ready and that it'll be a few minutes. No biggie. We wait outside while grandma and mom stay inside. It gets to be about 715 and still no table. I go inside and mom tells me that this party of 10 just came into the restaurant asking how long the wait would be. The manager asks if they have a reservation and they said no. The manager says ok.... You will be seated in about 20 min.....hmmm strange bc we made reservations and we still were not told when out table would be ready.
Then the manager sees me and tells me that he is so sorry but he is unable to accommodate us tonight bc the table he has for us is still occupied....yet he has a table to accommodate the large party of 10???YOU COULD SEE THE FLAMES COME OUT OF MY EARS. That schmuck of a manager offered us a $20 gift card which I trashed as soon as I got home.
We are all for supporting local businesses but when managers do not treat customers with respect, it's hard to give them a second chance.