Food is amazing!
Service is seriously questionable.
I absolutely love this place but lately I can't believe how I'm being treated when I go there. There are two girls in particular who are so rude. Miserable in fact. They have both been there a while. The new staff are friendly and always smiley.
Twice this week I gave gone there for lunch and asked for a grain bowl with quinoa. Both times the quinoa wasn't ready. Today The girl at the cash says, quinoa isn't ready yet and walks away to do something else. I ask how long it will be. Her answer... Its not even close to being ready. She then proceeds to give me a miserable look.
Normally in a customer service setting, one might say something like - no sorry the quinoa isn't ready yet, it will still be another 30 minutes or so. Can I get you something else?
Service as of late makes you feel like a total inconvenience to some of these staff. They obviously don't want to be there and they sure make it known.
Not sure who is managing this place but they should have their staff wear name tags so that we can advise them of those who are bringing their business down.
I know my issue sounds menial however this has been a long time coming. I come twice a week and have been for over a year. The customer service is getting worse. And as a regular return customer, I and everyone else should be treated better. Management needs to address this.