The Summary:
- See my review of the neighboring "Napa AutoCare Center" for more of my horror story.
- Transmission leak diagnosed as needing the leaking transmission cooler replaced.
- A seperate transmission shop said that the issue could have been mistaken for a leaking cooler, but actually was leaking from the transmission vent above the cooler.
- Basically, a misdiagnosis. I never got the transmission fixed so I gave it two stars. They could have been right, but not likely.
The Story:
Brought my 2002 VW Jetta to the neighboring Napa AutoCare Center for engine issues. Was referred here to take a look at a small transmission leak. They diagnosed the leak as needing a new transmission cooler, which would have cost $800. We decided to think on it.
Eventually ended up taking it to "State to State Transmission" on Bell Road in northern Phoenix. They said the issue could have been mistaken for a transmission cooler leak, but was actually "blurping" from the transmission vent just above the cooler lines. The guy at "State to State" said they could have been trying to replace the cooler then hitting you with a transmission rebuild, which it actually ended up needing, or they were just incompetent.