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  • I have been giving Winco a try the past few months and let me tell you, I am not impressed! They are the cheapest grocery store chain... TRUE. They are employee owned... TRUE. But they're customer service is terrible! I asked a guy to look in the back if they had something, 20 minutes later I go to look for him and he is helping someone else. His response, they didn't have anything. I didn't come and tell you because I figured you would move on after waiting a few minutes! Also, they try and pass off opened food and resell it! This would NEVER happen at Frys Food / Kroger! I bought an opened bag of Gummy Bears last Friday but noticed it was opened and they put a plastic hanger on it so they could hang it, they knew it was opened! When I tried to return it, the woman at customer service was acting like I was the one who opened it. I had to point out the plastic hook they glued on it to prove that it was like that when I bought it. THIS SHOULD BE ILLEGAL! Also, most of their cans appear to be seconds from the manufacturer as I have gone through 3 can different can openers in 4 months. Can openers when I buy them last me for 10+ years each! Bottom line, you get what you pay for! If you don't want to ruin can openers and you want to experience good customer service, Winco should be avoided!
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