Big disappointment. Let me start by saying I have been getting lash extensions since 2009. I really wanted to like this place - it was convenient and promising. Nice interior, clean and professional. My tech was professional and knew what she was doing. With lash extensions, the product used is as important as the application process and unfortunately, the products this company uses are inferior.
A full set and the lashes started shedding day 2. By the end of the first week, they were completely gone. I kept my fill appointment for the second week and explained to the tech that they had all fallen out. She agreed to try a different glue but I was still charged the full amount for the fill.
Same result. By the end of the first week, they were gone. I cancelled my third appointment.
As I said, I've been getting lashes since 2009 and I have found a great place where I am getting lashes that look great and stay for the 2 weeks as they should. So this place can't blame their product failure on me. Ultimate lash and brow needs to seriously review their product and make some changes or they won't survive.