I have been in to this shop on three separate occasions and purchased items on two of the three visits. The customer service here is excellent. This is a locally owned and family operated business. I always try to support locally owned small businesses before I shop online. I have found their prices to be comparable to what I see online. Bill was very patient with educating me on the pros and cons of different styles of equipment. I would recommend this shop to anyone who is either interested in learning to dive or has been diving for years.