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  • You've lost a long-time customer. After 15 years of shopping at this Sam's Club, today was my last day. The cashiers treat customers with such disdain that the savings are not close to worth it. The training for cashiers must be non-existent. Today I only had 2 items when I went to check out. I went in the shortest line which meant the customer ahead of me only had about 6 items. Halfway through scanning the items, the cashier abruptly left and went back into the bowels of the store with no word to the other customers waiting in line. After I lost sight of her, I changed lines. In that line the customer only had two items. That cashier seemed to be having trouble scanning. Finally he got the TV scanned and asked the customer if he wanted the 4 year warranty. Yes, so the cashier asked the supervisor 10 feet away to type up a warranty. No response. The cashier asked again. The supervisor said he would start working on it. Again, no contact with everyone else waiting in line to say "Sorry, this will take a minute." In fact no recognition of other customers at all. This is a poorly run store with poor customer interaction. I recommend you stay away.
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