Olivia spend 1 and 1/2 hr fixing and touching up my lashes that was done poorly by someone else. Whenever I go to get a touch up, it normally takes any where from 20 mins to 45 mins max. Olivia takes her time and she really takes care of her customers. I don't live in Vegas but I always try to make a visit here every time I'm in town. The pumpkin facial was good too.