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  • The site was fine. However the issue that I had was with the wifi. Duck creek advertises their free wifi on their website. I called prior to arrival and spoke with Dave. Dave seemed like a nice guy; I asked him about the wifi since I would be a late arrival. He told me that the instructions we on the back of the map he would leave me. Long story short I was unable to connect and spent over 45 mins on the phone with their tech support. In the morning when I spoke to the front office ladies, they excused the issues by saying that they offer FREE wifi whereas others charge and that other places in Vegas have wifi issues as well. Also, they said that they were aware of the issues and that somebody in the park was using a booster and tying up the wifi. They were still trying to locate the culprit. **Here is the issue: when I called and made the reservation they should have told me that they did not currently have wifi available. AND when I call and asked Dave SPECIFICALLY about the wifi, he should have told me that they did not have wifi available rather than tell me he would leave instructions for a wifi system that didn't work. ** this is a case of poor customer service, not just wifi difficulties.
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