I have used this rite Aid for years. For only one reason Lori is great. She deserves a pay raise. I give her a 5. She is always on it and always helpful. The reason for the three stars is her colleagues are not. No text messages to.let you know you are ready, no calls to let you know their is a problem. I am all about being kept in the loop and if Lori isn't there this place is a let down.