I contacted The Repair Guys to do some repair work on my roof area (facia boards, trim and eaves) in preparation for getting my house painted. From the first contact, I could tell this organization was top notch! Ryan called me back within an hour after I left a voicemail. He was extremely helpful and considerate of my schedule and asked several questions about the project. He said he would get someone out there later that week and we set up an appointment.
Steve called a half hour before the appointment to confirm his arrival time (always nice to have that) and showed up on time. He did a full inspection of my roof and the areas that I mentioned needed repair. It turned out that my roof and many wood pieces really needed to be replaced altogether and the best investment would be to put that money towards a new roof and replace the wood at that time. Steve took the time to explain the issues, showed me a bunch of pictures of what he found and ultimately helped me make the right decision about next steps.
It is so refreshing to work with a company that is honest and has a high level of integrity to turn down work because it was in the best interest of the home owner! Imagine that! I will definitely be referring them to my family and friends and if the need ever arises in the future, call them again. Thank you!