I was surprised that they wouldn't deliver to a location less than 2 miles away, but was going to be passing by and decided to order for carryout. When i arrived, the staff consisted of 3 people: 1 steadily on the phone taking incoming calls, 1 making pizzas, and 1 prepping. I was greeted promptly but had to wait to be actually helped. They couldn't find my pizza among those waiting for pickup. However, the phone attendant recalled taking my order and began to ask if it was still in the oven. Unfortunately, no one remembered making it. So my calling ahead did no good. The phone was ringing steadily and i didn't see them all punched into the computer, so i probably wasn't the only order missed that night. 3 stars because the pizza was tasty.