I've been waiting to post this review to make sure our AC is still working and I must say, it's working better now than ever. We usually deal w Mojave AC company but when one of their techs quoted me an outrageous price for a big fix after we had already paid them a lot of money for another fix ... I went onto Yelp for second opinions. It was a holiday so not many people answered. ICE answered right away and offered a free second opinion the same day regardless of the holiday. Chris came out and within a few minutes identified the true problem with my AC. It was a much cheaper fix than was quoted to me by the other company. Chris went through my attic and took pictures , videos, and explained very patiently things he found that the other company did wrong or could have done better. He even spent extra time cleaning up a mess they left behind. He was very respectful of my home and my family and truly gave me honest feedback and honest repairs. I would recommend this company to anyone based on Chris's visit alone.