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| - I love Chick-fil-A, but TAKE OUT AT THIS LOCATION IS A DISASTER! I have been going there almost daily for months. They frequently screw up my order and by time I get home and realize they got it wrong it's impractical to go back to get it corrected. So, I'm stuck with an order that is different than what I paid for. I have called them back many time and they'll mail me coupons for free stuff. But I don't want free stuff, I just want my order to be correct.
After innumerable mistakes I started asking them to completely verify the order by unpacking the bags and repacking them verifying each item. Still, they've managed to screw it up 3 times since then. For example, ordered a 6 piece nuggets and they gave me 4 piece, etc.
Finally, I asked for the mgr at the take out window today, told him about it and said that it isn't my job to figure out the process steps for his employees to get my order right and if he can't sort it out I'm gonna just stop coming. He gave me my order for free, but again, I don't want free stuff, I just want my orders to be correct.
I've NEVER experienced so many errors from a fast food place in my long life!
I give 2 stars rather than one only because the food is good, and I've only had 1 problem while dining in. But the take out is a disaster.
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