So I arrived at the Radiology place at 3:20 (they asked that we sign in at 3:30 for 4pm appointment) - I was checked in.. I sat there and sat there and sat there... at 4:45 the receptionist says,
"has anyone taken you back?"
me: nope
receptionist: did they tell you they were running late?
me: nope
...then she looks at my paperwork
The manager at the radiology place called me back about 5 minutes later and informed me that they didn't have the knee brace thingie that would fit around my knee - we tried the one he did have.. no go.. he also told me the table that they put us on for the test is stuck at 2 1/2 feet high.. I'm 5'2" and both legs are hurt (1 with cellulitis the other knee is the one we were testing for tears)
Apparently the knee brace thing that would fit me has been out for "repairs" for 3 months? huh? You telling me I'm the only plus sized woman you've had to do an Open MRI for in that long? I was a little skeptical but I kept it to myself as usual.. In the back of my mind I wondered if they were making up this "story" to avoid starting an open MRI at 4:45pm when they office closes at 5pm.. but that's the cynic in me.. I put my weight on my paperwork... no one looked at it and went.. OH CRAP.. we don't have that plus sized knee thingie! Send her home.. or find somewhere that does.. no they made me wait and ignored me.. the woman who has been extremely anxious about this test for days since she couldn't make it through the closed mri.
I walked out the door.. called my Uber.. and cried.. I was MAD - adding insult to injury - ignore me for over an hour then tell me you can't complete the test because the apparatus for bigger people is out for repair?.. I understand machines break.. trust me.. I've dealt with them but this wallflower is just upset she was made to feel like some freak. *sigh* I'm sure they didn't mean anything by it.. it's more of a drop in communication.. but not a good experience. Even my experience with the closed mri was much more friendly and gentle. Here it was sorry lady. you are too short and too fat to take a test here.. let's send you to the one that's 30 miles out! bah
I will not be back.