Let me set this up by saying I HATE BUYING AT DEALERSHIPS but with that said, this place is pretty nice. I came here 2 days ago for a special they had in the newspaper but the one Enclave at that price was sold already (of course). The salesman Chris was pretty nice and not pushy or annoying at all. I started looking at used Enclaves and found a few that were nice but I could not get them down to the price of the new sales price I found in the paper. I did get them pretty close and they gave me $500 less than what I wanted for my trade so that wasn't too bad. Do not go with their first offer and make sure you negotiate and be prepared to leave (this is standard everywhere). Also the extended warranty price should be half of the cost they offer but other than I walked away with a 2012 premium one package Enclave with navigation, leather, Bose sound system, back up camera, premium wheels for $35,900 with under 20k. Pretty happy with the compact SUV and plan on driving the hell out of it.