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| - I've been trying out salons throughout the city ever since I started colouring my hair 4 years ago and haven't been satisfied (I am picky to an extreme) until I tried out Civello! I had heard good things through friends and thought why not try it out? I had been to several other Aveda salons and trust the brand and level of professionalism behind it.
I went in with the hopes to get my hair colour to a place where I would finally be happy with and they did just that! Being someone who only started getting blonde in her hair a few years ago, I am still having trouble explaining what I want, and so I always come in with multiple pictures on my phone. When I got there we (can't remember her name but she was very sweet) had a whole discussion about what I was looking for and for the first time ever, she told me that the looks I was giving her were different. I assume this is why I have never gotten what I want, because no one has ever told me that my images I was showing were different styles. We finally decided on one pictures and my hair turned out just as I expected and wanted!! I was so happy walking out of the salon with a colour I could finally be proud of wearing.
When it comes to a colour, communication is so key and often colourists assume you understand them or they take control of what they want for you. I was extremely pleased with the service I got.
I didn't give it a 5 only because of the blowout. I was passed off to someone for a wash, which was fine, nothing special. The blowout I wasn't asked how I style my hair or what I wanted. She didn't do a great job on my hair, I have shoulder length hair and she flipped the bottom out - I looked like a 50's housewife!!! I kind of couldn't believe it when I saw it, but she didn't ask me if I liked it, she just said there you go, and left. It was weird. It went up into a ponytail (which is so disappointing after you spend 3 hours in a salon).
I'll probably go back for another colour but I will be explicit about how I wanted my hair blown out.
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