OK, I'm rescinding my review of 12/16/2013.
Bryan, the owner of Lincoln, and I talked and worked things out to our mutual satisfaction. Bryan came out in person saw the problem and made it right. The remaining excess grease was removed from the track and since the outside of the garage door was not able to be cleaned completely, Bryan made arrangements to have it repainted. The painters finished today and it looks like new!
I am pleased enough to be ordering a replacement opener from Lincoln Garage Door. Thanks for coming through !