My first experience with Rochelle's was great. My stylist did a great job and I left feeling very happy with my cut.
I scheduled my next hair cut a month later with a different stylist as the one I worked with before was out of town. An hour before my appointment I was called and told that the stylist I had been scheduled with charged double for men's hair cuts and when I asked to reschedule they had nothing available.
No offense to the stylist but I'm not paying north of $50 for a men's hair cut.
It would have been nice to have been told when I first scheduled my appointment that the new stylist charged twice the normal amount. I also would have appreciated a greater effort to squeeze me in for a cut.
Overall my stylist was great but Rochelle's front desk staff did a poor job and didn't seem to care.