I love this store! I purchased some Altras around six months ago, and the rubber on the bottom started to peel away. These are pricey shoes, so I took them back to see if they had some glue on hand to fix them. They didn't, but they did fit me with a new pair and told me they would send the old pair back to Altra to make sure they knew of the defect. What amazing customer service, this is why I will ALWAYS go back to Cadence.