I have only given it a 2 because I have been there many times before and the service was way better then what we recieved last night.
Came in for dinner during your usual dinner time hour. The hostess was really sweet but did she ever looked stressed... shrugged it off.. it's busy.. I get it. She seated us in the "bar" area and went off to service others.
We sat there, looked over the menus while waiting for our waiter to come... nothing... not even a ill be right with you. No one came at all to get our order... after about 20 mins of listening to the bartenders friends bark out orders to her and getting completely ignored, we just decided to leave and take our business elsewhere.
On our way out the hostess looked shocked and told us to have a great night, no young lady... you need the great night because that restaurant was a shit show that night.
Side note: I understand the bartender needs to watch how much alcohol is getting wasted and I understand the frustration of waste when drinks are made and not needed. What I don't appreciate is listening to you yelling at the younger waitresses about wasted drinks... yes defiantly, coaching is needed to correct errors but you dont yell at them in front of customers.