I went once and never again. I guess since it's Arizona, it was terribly hot. The only thing that made it worse was a crowded, non-air conditioned laundry mat. I literally was guarding my washer for about 2/3 of the wash cycle and decided to grab some food (next door). I come back in like 15 minutes to see an employee has removed my clothes and mixed it with her client's (since I guess Ginny's employees clean other people's clothes). They tried to reconcile by giving me a free dryer cycle, but I didn't think it was really worth it. I think I have all of my clothes but somehow I ended up with other people's clothes too.