I was coming here pretty frequently ( average of twice a week). At first this was because of the great price but the pho grew on me and after having tried a few other local places I decided this would be my go to spot.
I do not expect great service or even an overall clean dining area when consuming Vietnamese food. I've come to realize that neither of those things matter if the food is fresh and curbs my constant need for pho.
My relationship with blue moon ended when I (the sole dining patron that afternoon) was told to sit wherever as the woman who was working there could not bother to get up from her table full of food she was scarfing down to even put on menu on the table I chose to sit at. Not a big deal...everyone's gotta eat and I've worked in enough restaurants to know that that this can be hard to fit into your work day. I also know that It's unprofessional, against health code and not the best start to a diner's experience to witness an employee eating in the dining room. Since I had to get my own menu and I have seen the woman before I assume that perhaps she realizes I already know what I want as I often order the same thing. I wait about 2 minutes for her to stop eating and come take my order when another man that works there comes in with a banner that they both proceed to stare at for a few minutes and then sit down to discuss. Now I am getting angry and I want my damn pho. As the next 2 minutes role by with me pondering over the options of breaking up with blue moon and how this will not only impact my eating habits but many other facets of my life, I decide that I can no longer take the blatant disregard of ANY needs of the only paying customer. I stare the 7 feet from where I am seated to the other 66.6% of human presence in the room waiting..... After another 2 minutes NOTHING. I fling the menu on the counter and yell "thanks!" to both of them as I storm out. Yes I could have yelled across the room that I was ready to order...but why?
Later blue moon...you lost an easy-to-please-low-maintenance regular.