I'm from a different state and we don't have H&M.
This was my first time shopping here on January 9, 2014.
The clothing wear was good and 3 floors was nice.
When I went to try on clothing, I was very uncomfortable that a man was in the fitting room department near the womens garments helping me... I'm not homophobic or anything. I support lgbt myself. I always had women in the women fitting department!
Anyways, I picked up a x-small sweater and went to the cashier. I asked the man if there was a small or medium because the sweater was missed placed in a rack.
He was very rude to me. He didn't even bother to actually help me or have another employee to help me. He just told me they don't have any. He didn't even bother to check and look it up to see if there store location had the size or check if another location had it available.
I tired calling the store a few times already and yes, no one even bother to pick up.
Hands down, this was the worst H&M service I had. The H&M downtown was better. Employees are nicer and super quick when I went to return a item.