I needed parts; called them and after holding for 20 minutes after I was "transferred," I hanged up and went to their website (designed in perhaps 1985) and tried to order the part there. Except you can't order parts. You can only email them to ask if they have the parts, and they'll get back with you. On their time.
After five days of waiting, and having left two messages for someone to call me back, I instead went to eBay and found the part for 156.00.
While waiting for eBay seller to ship, Johnny Walker's parts desk called me about the part, and put me on hold again while they searched for it. 7-8 minutes later, they informed me they didn't have it but could special order it (common electrical part for RV) for 249.99, nearly $100.00 more. Even CamperWorld was less at 188.98.
Avoid these guys; they simply don't care about your money, time, or needs.