Don't hate me Yelpers, but I actually liked my food here. I know service is getting the brunt of the complaints and the low ratings, so I will preface that I came at 7 in the morning when it was pretty quiet and there was no line.
Ordered everything bagel with plain cream cheese. Bagel itself was toasted, doughy and dense, and the everything coating was pretty decent (I would have preferred a bit more but the flavor was still there). The cream cheese application was distributed too, on both sides, and a healthy portion too- in fact I actually wiped some off because it was too much for me. But I do that at just about every bagel shop.
Coffee... Meh, not the best, it's no blue bottle artisanal shi shi but when is the coffee at a bagel shop really the star? I got it just to wake me up in the morning. It's not terrible though, just average tasting coffee that was under $2.