I eat here often and the food is always great. But I expect that anywhere. The service is usually good.....but, tonight we had a bit of a delay and a misstep. When the mgr realized we'd been sitting a few minutes he came right over....took out order and had the waitress bring out an appetizer we hadn't even ordered. It isn't about something what goes wrong, it's about how you fix it. Nice job. Really like this place and the food.