My husband and I went to Phoenix Palace this afternoon for Dim Sum and had a great meal. Neither of us are Dim Sum veterans. Being from Northern California originally I have been to a few places, but it was my husband's very first time. The staff was very friendly and the food was great! My husband, a picky eater, especially loved the sesame buns with red bean filling and the buns with egg custard.
There are 2 reasons why I didn't give it 5 stars. I was especially looking forward to Xiao Long Bao, better known as soup dumplings. I read that they served them here, but when the carts were circling they were nowhere to be found. They are my absolute favorite dim sum so that was a bit disappointing.
The other reason I didn't give it 5 stars was that we felt a bit overwhelmed. As soon as we were seated every single cart came up to our table and waited in line to pitch us their dishes. They would ask repeatedly if we wanted the same dishes after we said no before they walked away. It would have been a bit nicer of an experience if they were circulating more a gave us a chance to breathe a bit.
All and all though we had a wonderful experience. Delicious food, and the price is great! We could have easily fed 4 with the amount of food we got (we wanted to try a bit of everything) and ended up with lots of leftovers to box up and take home. Friendly people, yummy food, fun experience! We will definitely be back, and hopefully next time I will get my soup dumplings!