| rev:text
| - Well, Lupe lied! I'll give her this, she's a great salesman, but a horrible person for leading people with false promises about this complex. First off, I did not have tile floor like promised. I had crappy linoleum wood. It had patch jobs through the apartment where it had ripped from the previous tenant. When I pointed these concerns out to Lupe, along with my nervousness about the sound from the road, she point blank asked myself and my mother if I still wanted to move in. I had a truck full of my stuff and was clearly ready. I had waited months for this apartment. It was very rude and disrespectful and I was shocked being that I had gotten a different side of her during the initial tour.
Next, came the issue of the air conditioning. When I did the initial walk through in March I asked Lupe if the air would stay this cool even in the summer, she assured me it would. That was a lie. Come June it was over 83° in my apartment and I was told I would just have to deal with it, and that is how their system works. I asked for a portable until to be placed in my unit and they stated they did not have any to give me and would not accommodate. I had to file a complaint with the City of Phoenix, have an inspector come out, and only then did I receive a portable unit (funny how they were able to accommodate then).
Lastly, are the issues with maintenance. The maintenance supervisor and staff are completly useless and incompetent. They also do not come back to finish work in your unit until you pester management multiple times. Management will originally say, they have not returned based on the priority of other important issues, but then, they never return at all. You have a complex with hundreds of tenants, of course coming to patch the wholes you put in my bathroom will be low on your priority list indefinitely. First maintence cut a hole in my ceiling to try and fix my air conditioning unit and did not return for a month to fix the hole. Then, I asked for the towel rack to be repair bcuz when I moved in it was loose and eventually fell down; they came and put it right back in the same spot, and SURPRISE, It fell down again. I asked them to move it higher or lower since clearly putting it up in the same spot wasnt working and they did, but never came back to patch up the old holes. It stayed that way until I left. When maintence was told to put the portable a/c in my unit, they did not hook it up. When the City of Phoenix ordered them to hook it up, they used wood and duct tape, which fell down instantly and they had to come back again to do it correctly. They did it better the next time but still used tape.
Overall, if you choose to live here, if you have ANY issues, I suggest noting everything in writing. Its your failsafe. I left the second my lease was up, as they wouldnt let me out of it sooner.
On another note, I had 3 different managers in that 1 year. Priscilla Yazzie walked into a bad relationship between me and the other staff, bbut it she did a GREAT job of making sure to communicate with me and meet my needs. This review is on the complex itself, Lupe, and maintenance. Not on Priscilla Yazzie.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)