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  • Service has slowed down A LOT! When it takes 30 minutes to get the food ordered on two different occasions is unacceptable. Especially when there are 4 people in the kitchen supposedly cooking. I witnessed an elderly couple ask for their money back because they had been waiting for over 30 minutes as i was too. Also, when taking a "in person" order being a foot away from the person taking the order. "side of beans" what does she enter in? "side of rice". Service is what keeps bringing customers back or keeping them away. Rito's is currently on Strike 2 with me. my next visit may be my last if it continues!!!!
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