We've eaten at this NYPD a few times over the past few years; it's not our closest location, which is in Avondale. This is our favorite local chain.
Our experiences here have been good. The waitstaff is pleasant and attentive. When we visited this past Saturday, it was in the middle of the afternoon and quite empty. We were told our food would be out in about 20-25 minutes, and that was dead-on accurate.
My husband loves the Mott Street Meat Lover Pizza; the meatballs are fresh and divine. I almost always get the small Soho Salad Pizza. This particular time, the crust was a touch tough, but it was still delicious and the salad had just the right amount of dressing mixed in.
Plus, we were there during happy hour, so my husband happily had their ale from tap.
The parking lot immediately behind the restaurant is small, but if you drive behind the building there is a larger connected lot.