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  • Management is horrible. My friends and I came all the way down here after hearing great reviews about the food but were met with utter disappointment. It seems like most of the favorable reviews were submitted before the change in management. - Waited in line for an hour - Most tables were not filled because they were dirty with no one to clean them. - In other words, customers weren't waiting because the buffet was crowded. It was because there were not enough waiters. - When we were seated, most of the food was empty because there were not enough cooks in the kitchen. - There were only 1 or 2 waiters serving each entire half of the restaurant, so of course service was slow--we didnt even get all of our drinks. - Waiters were unable to multitask between serving guests and cleaning tables so the dirty dishes ended up being placed on already-dirty tables that could've been cleaned to seat more guests. - There were two carving stations but only one person behind the counter... leading to long lines for a single piece of meat. - The whole prime rib they brought out was not cooked in the middle. Carver had to cut pieces and throw them on the grill. Even after it was placed on the grill, my piece was still raw (see attached picture). There was no way I was going back in line for the third time, so I left it. - Again, most of the food was empty and took too long to be refilled so I can't give a proper review on the food itself. From what I could gather: there was not much variety offered. Mostly side dishes. - Our waiter was bombarded with complaints from three consecutive tables. Its a shame, because the waiters are not to blame. However, they're the only ones guests can complain to. It was clear that there was no supervisor to help guide them. - Currently, there's a "Half Off Heat Wave" promo going on where guests pay 50% off regular hours... overheard that the promo was implemented due to unhappy and leaving customers. Don't know if it's true, but I'd believe it. Overall...pretty much on par with Golden Corral.
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