My husband and I had some staining on the bottom of our pool from the previous owner and wanted to get it taken care of. We called Bullfrog and they called back the same day (I called another company that shall remain nameless and they never returned my call). Everyone was super nice and my pool looks great! They were able to accommodate my schedule and were always available. Highly recommend! My pool looks great! If you do go with Bullfrog, use the Yelp deal! :)