Saturday night.... Had too much to drink, dropped my phone, cracked it. (We've all been there right?) Well its never fun dealing with this, especially when the cracked glass rips apart your finger as you attempt to still use said phone.. ANYWAY! In a panic on Sunday morning, I rushed to the apple store and waited there til the doors opened. Everything went very smoothly! I spoke to 3 people throughout the process and each person was very pleasant, polite and professional. Since I made an effort to get there early, there wasn't long of a wait. For those of you complaining about the lines.... I thought it was common knowledge that the early bird gets the worm.. In this case it was me! A++++ APPLE!