I rarely write reviews. Even if I am completely unsatisfied I won't write one just because I think it's unfair to the business for me to write something bad on one experience. But I walked into this place 45 minutes before they were to close. Granted I did not have an appointment.. But i had my 3 year old.1.5 lbs. Poodle in my arms wrapped up in her blanky almost lifeless because she must have come down with something . I just wanted someone to see her and tell me what to do. Instead the girl at the counter told me they were closing in 30 min. and that they did not have time for her so she threw a 24 ER card at me and told me to go there . If u do not care about an animal's well being.. don't work there .