I contacted Desert Sky/Valley Pro on August 17, 2017 to take care of a swarm of bees around my living room window. They came out, drilled a hole in the window box and sprayed something into the hole that I don't think killed even one bee, as there were never fewer bees than there were at the beginning. They made no attempt to find where the bees were getting in or to plug up the hole. After several weeks of attempting to get some follow-up action and getting hung up on I got an 'explanation' that since I didn't allow them to tear into my house and remove the honey, that they weren't going to do anything more. One of the reasons I wouldn't allow them to remove the honey was the unprofessional appearance of the tech that they sent. His 'bee suit' hadn't ever seen the inside of a washing machine and his non-specific replies as to what needed to be done left me feeling very uneasy. There's a good reason these folks have a 9:1 negative review count. They're a rip-off!